Privacy Policy
Winona Orchards, LLC (“we,” “our,” “us”) respects your privacy. This page explains what we collect on winonaorchards.com, how we use it, and the choices you have.
Who we are
Winona Orchards, LLC (“Winona Orchards”) — family‑owned orchard based near Tyler, Texas.
Website: https://winonaorchards.com
Contact: Use our contact form or email hello@winonaorchards.com.
What we collect & why
We collect the following information to operate our site, reply to you, and share orchard updates.
1) Contact form submissions
- Data: name, email, phone (optional), topic, message, and technical metadata (e.g., IP, timestamp, user‑agent for spam prevention).
- Use: respond to your message, customer support, troubleshooting.
- Retention: up to 24 months (or as needed to resolve your request), then securely deleted.
2) Email subscriptions (Mailchimp)
- Data: email address (first name optional), subscription preferences, confirmation status.
- Use: send orchard news, market times, and seasonal updates.
- Processor: Mailchimp (Intuit). Mailchimp processes subscriber data and email delivery metrics (opens, clicks, unsubscribes).
- Retention: until you unsubscribe or request deletion.
- Your choices: every email includes an Unsubscribe link; you can also request deletion via our contact form.
3) Analytics (Google)
- Tool: Google Analytics (GA4) to understand site traffic and improve content.
- Data: pages viewed, device type, approximate location, and events (aggregated, not tied to your name).
- Controls: you can block analytics cookies via your browser settings or privacy add‑ons.
4) Cookies & similar technologies
- Essential cookies may be used for basic site functions (e.g., remembering form states).
- Analytics cookies help us see how the site is used (see above).
- We do not run behavioral ads.
5) Server logs (SiteGround)
- Our hosting provider SiteGround may log IP address, user‑agent, and error details to keep the site secure and reliable. Logs are automatically rotated.
Legal bases (EU/UK visitors)
Where applicable, we process data under:
- Consent (newsletter signup);
- Legitimate interests (site security, analytics, responding to messages);
- Contract (when you ask us to provide information or services);
- Legal obligations (records required by law).
How we share information
We share data only with service providers who help us run the site:
- Mailchimp (Intuit) — email signup, delivery, and subscriber management.
- Google Analytics — aggregated usage analytics.
- SiteGround — hosting, security, backups.
We do not sell your personal information.
Data retention
- Contact form messages: up to 24 months.
- Newsletter data: until you unsubscribe or ask us to delete it.
- Analytics & logs: according to provider defaults and security requirements.
Your choices & rights
- Unsubscribe: click the link in any email or contact us to be removed.
- Access/Update/Delete: request a copy, correction, or deletion of your data via our contact form.
- Cookies: control cookies in your browser settings.
Residents of some regions (e.g., EU/UK/California) may have additional rights. We’ll honor applicable requests where required by law.
Children’s privacy
Our site is for a general audience and not directed to children under 13. We don’t knowingly collect information from children. If you believe a child provided information, contact us and we’ll delete it.
Security
We use HTTPS, reputable processors (Mailchimp, SiteGround, Google), and reasonable technical measures (spam protection, limited access) to protect your information. No method is 100% secure.
Changes to this policy
We may update this policy as our practices evolve. We’ll post the new date at the top. If the changes are significant, we’ll provide a notice on the site.
Contact us
Questions or requests? Use our contact form or email hello@winonaorchards.com.